Refund and cancellation policy
Paid plans are monthly subscriptions you can cancel any time. Cancelling stops every future charge, so there is nothing to refund: a month you have started is yours to use until it ends, and then your account moves to the Free plan.
01Cancel any time
Cancel from your account page on our website: under Your subscription, choose Cancel subscription. It takes effect straight away - you will not be charged again.
You keep your plan, with its credits, until the end of the month you have already paid for. When that month ends, your account moves to the Free plan automatically and you can keep using the app on the Free credits. Nothing else is needed from you.
Changed your mind before the month ends? Choose Keep my subscription on the same page and it carries on as before.
02No refunds for months already started
Because you can cancel at any time and are never charged for a month you have not started, payments for a month that has begun are not refunded - including part months and unused credits. The Free plan lets you try the app first, at no cost.
Upgrading from Pro to Ultra Pro starts a fresh Ultra Pro month straight away, with its full credit; the rest of the Pro month is not refunded.
03If you were charged by mistake
If you were charged twice for the same month, charged after you cancelled, or paid without your plan switching on, write to us with the date and amount and we will put it right - by switching your plan on or refunding the charge. Refunds go back to the card or UPI account you paid with.
04Who processes your payment
Subscriptions are processed by Dodo Payments, the Merchant of Record for the sale, who also sends the tax invoice. Prices include all taxes.
05Contact
Questions about a payment, a cancellation or a refund go to champspace6@gmail.com.